Welcome to MVT Hosted Services!
MVT Hosted Services is packed with many advanced features that will enhance your day-to-day business activities and make your life easier. This guide is designed to help you use some of the most popular features with your new Polycom® VVX® 300 phone — right out of the box.
Note: Some of these codes may not be available to all users.
See your group admin to add features.
email: Garfield@microvoiptelecom.com
phone: 305-356-7041 Ext. 7041
website: Microvoiptelecom.com
Soft Keys
The soft keys located underneath the phone screen perform the functions that appear directly above them on the display. Their functions are context sensitive, which means the function of the soft keys change depending upon your current activity. For example, if you are conferencing, the soft keys display functions related to the conference function.
Line Keys
With the VVX 301, you have the ability to access up to 6 lines. The line keys, located to the left and right of the phone screen, indicate the status of your lines and associated activity. The backlighting informs you when a line is idle, ringing, in use, on hold or disconnected altogether.
Navigation Keys
The Navigation keys allow you to scroll through the options and lists on the display keys by pressing left, right, up or down. To select an item, press the Select button (the button in the center of the navigation keys).
Answer a CAll
To answer a call, simply pick up the handset or press the Answer soft key, Speakerphone key or Headset key.
Place a CAll
To place a call, simply pick up the handset or press the New Call soft key, Speakerphone key or Headset key. Then dial the number.
Set up Voicemail
Retrieve Voicemail Messages
A red “message waiting” indicator light notifies you when you have a new voicemail message.
Hold and Resume a Call
Access Call Lists
Call History can be accessed using the Navigation keys.
Do Not Disturb
Make a Three-way Call
After first call is connected:
Transfer a Call
After first call is connected:
To transfer the call directly to another user’s voicemail:
Call Forwarding
Shortcuts: